Skip to Content

Glossary of digital transformation and cloud technology.

Find clear definitions of technical terms, acronyms, and key concepts in the world of cloud, automation, and BI. Ideal for better understanding our services and accelerating your transformation.

Terms related to the cloud.


AWS

Amazon Web Services, the cloud services platform from Amazon that offers computing, storage, databases, artificial intelligence, and more.

Azure

Microsoft's cloud services platform that allows you to build, deploy, and manage applications and services through global data centers.

GCP

Google Cloud Platform: a set of Google services in the cloud, including computing, storage, networking, and artificial intelligence solutions.

Multicloud

Strategy of using two or more public cloud services simultaneously to improve availability, performance, and risk management.

Cloud Computing

Use of computer resources (servers, databases, storage) over the internet.

SaaS, PaaS, IaaS

Cloud service models — Software, Platform, and Infrastructure as a service, respectively.



Automation and RPA Terms.


RPA (Robotic Process Automation)

Technology that uses "bots" or software robots to automate repetitive tasks in business systems, improving efficiency and reducing errors.

Bot

Small software program that mimics human actions to execute automated workflows within applications or systems.

Orchestrator

Tool that controls, supervises, and manages multiple bots, facilitating sequential execution and centralized monitoring of automated processes.

Hyperautomation

Evolution of RPA that combines artificial intelligence (AI), machine learning, and advanced tools to automate complex tasks across the organization.

Terms of BI and analytics.


Business Intelligence (BI)

Set of processes, tools, and methodologies to convert data into useful information for strategic decision-making.

KPI (Key Performance Indicator)

Key performance indicator, a metric used to measure the success of organizational objectives.

Dashboard

Interactive visual dashboard that displays key data and metrics in real-time, to facilitate monitoring and quick analysis.

Predictive Analytics

Use of statistical models and algorithms to predict future trends or behaviors based on historical data.

Data Warehouse

Centralized warehouse where large volumes of data are consolidated for analysis and BI.

ETL (Extract, Transform, Load)

Process of extracting, transforming, and loading data from multiple sources into a centralized system.

Cybersecurity terms and regulations.


ISO 27001

International standard that specifies the requirements for establishing, implementing, and maintaining an Information Security Management System.

GDPR

General Data Protection Regulation of the European Union, focused on privacy and the protection of personal data.

IDS / IPS

Intrusion detection systems (IDS) or intrusion prevention systems (IPS), used to monitor, detect, and block malicious activities on networks.

DRP (Disaster Recovery Plan)

Disaster recovery plan, which defines processes to restore critical systems and data after a serious incident.

Backup incremental vs completo

Methods for backing up data.

Zero Trust

Security architecture that verifies each access as if it comes from an open network.

2FA

Two-factor authentication to enhance security when logging in.

System and API integration terms.


ERP (Enterprise Resource Planning)

Enterprise resource planning software that integrates administrative, financial, and operational modules.

CRM (Customer Relationship Management)

Customer relationship management system, used to centralize interactions, sales, support, and marketing.

API (Application Programming Interface)

Application programming interface, which allows different systems to communicate with each other.

Middleware

Middleware that connects applications and data, facilitating interoperability between systems.

Terms of adoption and technological training.


Technology adoption

Process of acceptance and effective use of new technologies by users in the organization.

Progressive training

Gradual training approach that combines initial learning, monitoring, and continuous feedback.

Interactive Resources

Educational materials such as tutorials, visual guides, or videos that facilitate the understanding and use of new tools.

DevOps

Methodology that integrates software development and operations to accelerate deployments and continuous quality.